The SAYLS platform
Find the WhatsApp tools your team needs.
Customer conversations need more than a reply button. Find the tools to organise your inbox, reduce repeat work and give the next enquiry a clear next step.
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A tool for the task at hand.
42 features, explained in everyday English.
A clearer place for conversations, campaigns and the health of your business connection.
Team inbox
Turn business WhatsApp conversations into organised work.
See how it helps
Multiple numbers
Keep sales lines, support numbers or separate business locations easier to manage.
See how it helpsCampaigns
Create WhatsApp campaigns for customers who have agreed to hear from you.
See how it helpsMessage templates
Manage WhatsApp message templates in the same workspace as your customer conversations.
See how it helpsConsent & opt-outs
Use SAYLS consent tools to keep permission evidence and opt-out handling connected to WhatsApp outreach.
See how it helpsAccount quality
Review the available quality and account signals for your connected WhatsApp business number.
See how it helpsWhatsApp analytics
Bring available Meta messaging, conversation and template analytics into the SAYLS workspace.
See how it helpsWhatsApp setup
Use the SAYLS WhatsApp connection and embedded signup workflows to connect an eligible business account.
See how it helpsWhatsApp groups
SAYLS includes an official WhatsApp Groups workspace for eligible business connections.
See how it helpsWhatsApp widgets
Add a branded WhatsApp entry point to your website with SAYLS widgets.
See how it helpsWhatsApp QR codes
Create WhatsApp business QR codes through the official Meta integration.
See how it helpsAutomation & AI
Handle repeat questions, collect useful details and give your team a more informed handover.
Message bots
Build message automation around the questions customers ask repeatedly.
See how it helpsTemplate bots
Use approved WhatsApp templates inside customer journeys instead of rebuilding the same update for each contact.
See how it helpsFlow builder
Create visual WhatsApp conversation journeys with SAYLS Automation Flows.
See how it helpsCRM AI assistant
Build a customer-facing AI assistant using your business knowledge.
See how it helpsMeta AI agent
SAYLS includes a separate Meta AI Agent workspace for eligible WhatsApp Business accounts.
See how it helpsAI calling
Configure an AI calling agent around your business information and preferred speaking style.
See how it helpsInteractive forms
Build supported native WhatsApp forms with SAYLS and use the answers in a connected customer journey.
See how it helpsCustomer management
Keep the people, context and responsibilities behind each conversation organised.
Customer records
Keep customer details, contact status and useful context in SAYLS.
See how it helpsTags & segmentation
Use tags, labels, sources, groups and statuses to make customer lists easier to understand.
See how it helpsCustom fields
Add structured customer information beyond the standard contact record.
See how it helpsCSV import
Move an existing customer list into SAYLS through the CSV import workflow.
See how it helpsTeam & permissions
Add staff and define what they can do in SAYLS.
See how it helpsSaved replies
Create and manage saved replies in SAYLS for the explanations your team uses often.
See how it helpsWebsite live chat
Help visitors while they browse, and collect enquiries when your team is away.
Website live chat
SAYLS Live Chat lets visitors ask questions in their browser while your team works from a shared agent workspace.
See how it helpsOffline enquiries
Keep website enquiries organised when a live conversation is not possible.
See how it helpsLive chat analytics
Use SAYLS Live Chat analytics and workspace views to understand how website conversations reach your team.
See how it helpsCommerce
Bring products, store connections and order context closer to customer conversations.
Shopify
Bring a supported Shopify store into SAYLS to connect commerce information with WhatsApp customer work.
See how it helpsWooCommerce
Use the SAYLS WooCommerce integration to bring supported store products, orders and automation into your customer workspace.
See how it helpsProduct catalog
Manage supported Meta catalog connections, products and product sets from SAYLS.
See how it helpsCommerce orders
Review supported Shopify, WooCommerce and Meta commerce orders in the SAYLS commerce workspace.
See how it helpsClick-to-WhatsApp ads
Use SAYLS Click-to-WhatsApp tools to review supported referral context, connected ad activity and lead progression.
See how it helpsIntegrations
Connect the systems your team already uses through available API and webhook workflows.
See how the tools fit a working day in your industry.
Sell - Support - Grow
Your next customer is already on WhatsApp.
Give your team a better way to respond. Explore SAYLS with a small, free trial workspace.
Social channels
Give Instagram and Messenger enquiries a practical place in your working day.
Instagram inbox
Connect supported Instagram business messaging to SAYLS and work with conversations from the CRM inbox.
See how it helpsInstagram publishing
Use SAYLS to prepare supported Instagram image and reel publications for a connected account.
See how it helpsInstagram comments
Review supported Instagram comment events and send public replies from the SAYLS workspace.
See how it helpsInstagram leads
Capture a genuine Instagram enquiry as a CRM lead in SAYLS.
See how it helpsInstagram activity
See supported Instagram event activity, created leads and product-send counts inside SAYLS.
See how it helpsInstagram products
Search supported synced Shopify and WooCommerce products and share a product card in an eligible Instagram conversation.
See how it helpsMessenger inbox
Work with connected Facebook Messenger conversations from the SAYLS inbox.
See how it helpsMessenger campaigns
Create supported Messenger message templates and organise campaigns in SAYLS.
See how it helps