Automation & AI · AI calling

Build a clear AI calling workflow for your business.

Configure an AI calling agent around your business information and preferred speaking style. SAYLS brings calling settings, active calls and history into the workspace, with human takeover tools where the calling setup supports them.

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See the task in actionWhatsApp

AI callingYOUR WORKFLOW

Purpose-led callingService enquiry follow-up

Reviewed scriptHuman boundaries

Configure a calling agent for a suitable business task.

The task behind the feature

When voice enquiries interrupt every other task

Repeating the same call script ties up your people.

A call can be valuable, but basic questions can arrive while a small team is serving other customers. A carefully scoped voice agent can help with an initial conversation. The aim is a useful first step with clear boundaries, not a promise that AI can replace every sales or support call without supervision.

See how the pieces fit

One practical way to use it

Configure the call before putting it to work.

Start withOne reviewed calling-agent script

01
Confirm the calling setup
Review your selected number's WhatsApp calling eligibility and the required provider configuration. Make sure the business understands which components require separate credentials, usage charges or operational setup before enabling the agent.
02
Define what the agent can say
Set a greeting, speaking style and business playbook. Add relevant knowledge sources and a fallback for questions it cannot verify, then test the agent with normal and difficult customer requests.
03
Monitor and hand over
Review active call information and use the available takeover workflow when a person needs to assist. Inspect call history and recordings where enabled, and make sure the business handles recording notices and consent appropriately.

Make the handoff useful.

Review permissions, provider configuration and the script before making customer calls.

Why this is useful in practice

Make the purpose of every call clear.

A more consistent opening conversation

The agent can introduce your business and guide a caller through a defined enquiry. A maintained playbook helps keep that first exchange focused on useful information rather than unrestricted promises.

One operational view

Keep calling settings and recent activity alongside the rest of your customer workspace. Your team can review what needs attention without treating voice as a completely separate customer channel.

Automation with accountable ownership

A person should own the agent's knowledge and review its performance. Start with a bounded use case, improve the fallback and expand only when the real call experience is working well.

Choose a useful starting point

Calls with a defined purpose

A first response to recurring product questions.
An eligible business testing an enquiry playbook.
A support team using a human takeover process.

Your first useful workflow

Try ai calling with your team.

Configure a calling agent for a suitable business task. Start with one reviewed calling-agent script and review the result before choosing a plan.

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A little clarity goes a long way

A little more about ai calling.

Understand the setup, the costs and the next step before you decide.

Your business has its own questions.Tell us what you need. We'll help you find a useful starting point.

01Does every WhatsApp account support calling?

No. Calling depends on Meta's availability and eligibility requirements as well as the configured technical setup. Confirm those conditions before building a customer promise around voice access.

02Can the agent make guaranteed bookings or promises?

Only a working, configured integration can confirm external business data. Keep unsupported commitments out of the playbook, and route uncertain or sensitive requests to a person for confirmation.

03Are recordings and unlimited minutes included?

Recording behaviour and platform minute allowances depend on configuration and the selected plan. Provider or network charges may be separate. Review the live plan and your recording obligations before launch.

Build a clear AI calling workflow for your business.

When voice enquiries interrupt every other task

Configure the call before putting it to work.

Confirm the calling setup

Define what the agent can say

Monitor and hand over

Make the handoff useful.

Make the purpose of every call clear.

A more consistent opening conversation

One operational view

Automation with accountable ownership

Calls with a defined purpose

Try ai calling with your team.

A little more about ai calling.

What works alongside ai calling?

CRM AI assistant

Team inbox

Account quality