7-day platform trial · No credit card required
A view of real CRM work
The report helps staff understand what happened through the integration rather than relying on a general impression of social activity. That makes it easier to discuss the actual customer workflow.
Social channels · Instagram activity
Review the Instagram activity your team can use.
See supported Instagram event activity, created leads and product-send counts inside SAYLS. Use account and period filters to understand the work recorded by the integration and connect it with the customer conversations behind it.
7-day platform trial · No credit card required
See the task in actionInstagram
Instagram activity
YOUR WORKFLOWACTIVITY, WITH CONTEXTYour activity review
EarlierRecent
Activity overviewReview the available data
Review the account activity available through the integration.
The task behind the feature
When social reporting answers the wrong question
Guessing which content works is a difficult way to plan.
A business may care less about a large follower number than whether relevant enquiries are being handled. The SAYLS Instagram activity view focuses on what the integration records, including event types and business actions. It gives your team a practical operational view without pretending to replace every native Instagram insight or advertising measurement tool.
See how the pieces fitFrom information to a decision
Bring an account question to the reporting.
Start withOne review of a connected account’s available activity
- 01
Select an account and period
Choose the connected account and a supported reporting period. Keep the context consistent when comparing results, especially when several accounts have different audiences or have only recently been connected.
- 02
Review the recorded activity
Inspect available event counts, recent activity, lead creation and product-send information. Understand what each metric describes before drawing a conclusion about sales, customer satisfaction or overall social reach.
- 03
Investigate a useful pattern
Open the related workflow when something needs attention. A low lead count may reflect the audience or the team's capture process, while repeated product questions may reveal missing information in a post or product page.
Turn the review into a useful next action.
Available reporting depends on the connected account and the data returned by the integration.
Why this is useful in practice
Use available insights to inform your next post.
Account-aware review
Filters help separate one business account's activity from another. Use the relevant period and account when evaluating a process change so a difference in context does not become a misleading performance claim.
Better questions for the team
A useful dashboard points to something worth checking. Combine the numbers with actual messages and staff feedback to decide whether the business needs clearer content, more coverage or better lead capture.
Choose a useful starting point
Questions for your content review
- Review lead capture from a connected Instagram account.
- Inspect event activity after a setup change.
- Understand how often staff share product information.
Your first useful workflow
Try instagram activity with your team.
Review the account activity available through the integration. Start with one review of a connected account’s available activity and review the result before choosing a plan.
A little clarity goes a long way
A little clarity goes a long wayA little more about instagram activity.
Understand the setup, the costs and the next step before you decide.
01Does this show every native Instagram insight?
No. The CRM activity view reports the supported events and actions recorded by its integration. It should not be presented as a complete replacement for all metrics available in Instagram or Meta's own reporting tools.
02Are product sends the same as purchases?
No. A product-send count records the act of sharing product information. A purchase is a different business outcome and needs an appropriate commerce connection or verified attribution to be measured.
03Will historical data appear from before connection?
Do not assume it will. The available report depends on the data the integration has recorded. Review connection timing and actual event availability before comparing it with older native-platform reports.
Connect the useful pieces
What works alongside instagram activity?
Social channels
Instagram leads
Capture a genuine Instagram enquiry as a CRM lead in SAYLS.
Explore this featureSocial channels
Instagram products
Search supported synced Shopify and WooCommerce products and share a product card in an eligible Instagram conversation.
Explore this featureSocial channels
Instagram comments
Review supported Instagram comment events and send public replies from the SAYLS workspace.
Explore this feature