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Less contact friction
Visitors do not have to copy a phone number or search another page for contact details. A clear entry point can help a person ask the question that is preventing their next step.
WhatsApp · WhatsApp widgets
Turn a website question into a WhatsApp conversation.
Add a branded WhatsApp entry point to your website with SAYLS widgets. Help a visitor move from reading a page to contacting your business, with the destination and introduction matched to the experience you want to offer.
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See the task in actionWhatsApp
Website entry pointYOUR WORKFLOWYOUR WEBSITE VISITOR
One question before the next step.
Website WhatsApp button
Customer entry pointTalk with your business
Your connected WhatsApp conversation
Give the visitor a clear route into a conversation.
The task behind the feature
When a visitor has one question before buying
A visitor wants to ask one question before buying.
Someone can understand your product and still need a quick answer about availability, delivery or the next step. If the contact route is hidden, they may leave instead of asking. A website WhatsApp widget makes that route visible while keeping the visitor in control of whether to start a conversation.
See how the pieces fitOne practical way to use it
Make the next website question easy to ask.
Start withOne product page with a clear WhatsApp entry point
- 01
Choose the right business destination
Configure the widget for the intended WhatsApp connection and customer purpose. If your business has several numbers, choose a destination that your team actually monitors for that type of enquiry.
- 02
Match it to your website
Set the supported appearance and introductory content so the widget feels like part of your business. Use concise wording that tells visitors who will help and what they can ask about.
- 03
Install and test the entry point
Place the provided widget script on the appropriate website pages. Test the result on desktop and mobile, confirm the destination and make sure the conversation starts with understandable context.
Make the handoff useful.
Choose the destination number and test the customer entry route on your website.
Why this is useful in practice
A shorter path from a visit to a conversation.
A familiar customer channel
The widget gives interested visitors a route into WhatsApp rather than forcing an unfamiliar process. The visitor still chooses to engage, which is different from sending an unsolicited message.
More relevant first conversations
A deliberate introduction can give the team useful context about why someone reached out. Keep the promise specific so visitors do not expect instant availability when your staff are offline.
Choose a useful starting point
Places where a visitor needs a simple entry point
- Product pages where shoppers need a short clarification.
- Service pages with a quotation enquiry route.
- A business website directing visitors to its sales number.
Your first useful workflow
Try whatsapp widgets with your team.
Give the visitor a clear route into a conversation. Start with one product page with a clear WhatsApp entry point and review the result before choosing a plan.
A little clarity goes a long way
A little more about whatsapp widgets.
Understand the setup, the costs and the next step before you decide.
01Is this the same as website live chat?
No. A WhatsApp widget opens a WhatsApp conversation. The separate SAYLS Live Chat widget supports browser-based visitor conversations on your website. Choose the channel that fits the customer's next step.
02Does adding a widget guarantee more sales?
No. It improves the contact route, but results depend on relevant traffic, your offer and how well the business responds. Test the experience and make sure someone owns incoming enquiries.
03Can I install it without rebuilding the website?
The widget uses an embeddable script. Installation depends on your website platform and permission to add code. Ask the person managing your site to place and test the script when necessary.
Connect the useful pieces
What works alongside whatsapp widgets?
Website live chat
Website live chat
SAYLS Live Chat lets visitors ask questions in their browser while your team works from a shared agent workspace.
Explore this featureTeam inbox
Turn business WhatsApp conversations into organised work.
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Create WhatsApp business QR codes through the official Meta integration.
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